Stop chasing paper files and spreadsheets. Every principal member and their dependants sit in one organised, searchable record, with policy details, cover, beneficiaries and a full history.

Principal members, spouses, children and extended family on one policy
Search by name, ID number, policy number or cellphone in seconds
Policy status at a glance: active, lapsed, waiting period, claimed
Import your existing member list from a spreadsheet
Notes, documents and a history of every change

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Fewer lapsed policies

Automated WhatsApp Reminders

Payment reminders and confirmations go out by themselves, every time. Members get a friendly message before a payment is due, and a confirmation the moment it is received.

Reminders before the due date and after a missed payment
Instant payment confirmations to the member
Your wording and your parlour name on every message
Fewer calls from your staff, fewer policies lapsing

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Payment tracking you can trust

Flexible Payment Options

Members pay the way that suits them, and every rand is tracked against the right member. We set up the payment channels for you: Pay@ for retail cash payments and Netcash for deposits, alongside EFT, debit orders and card.

Pay@: members pay cash at retail tills, matched to their policy
Netcash: deposits tracked and reconciled to each member
EFT and debit orders with your reference format
Card payments
See who has paid, who is late and who has lapsed, in real time
We handle the payment-channel setup as part of onboarding

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Faster, fully documented claims

Claims Made Simple

Submit, track and approve claims with a complete document trail. Everyone on your team can see where a claim stands, and nothing gets lost when a family needs you most.

Capture a claim in minutes against the right policy
Upload and keep the supporting documents
Stage-by-stage tracking from submitted to paid
Approval steps and an audit trail of who did what

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Home Affairs-linked checks

ID Verification

Know who you are covering. Verify every policyholder with manual checks, or bureau-integrated checks that are linked to Home Affairs identity data, to cut down on fraud and wrong details.

Manual ID checks with a recorded result
Bureau-integrated verification linked to Home Affairs data
Catch mismatched names, ages and ID numbers early
Verification status shown on every member record
Integrated checks depend on your bureau agreement; we help you set it up

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Grow your policy book

Sales Rep Onboarding

Your sales reps sign up new clients from their own phones, anywhere. New policies flow straight into your records, so nothing is retyped and no form is lost in a bakkie.

Each rep has their own login
Sign up a client and their dependants on a phone
See sales by rep and follow up on leads
No double capturing: the sign-up is the record

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Built with POPIA in mind

Bank-Grade Security

Your members' personal information deserves real protection. The system is encrypted, access-controlled and built with POPIA in mind, with backups so your data is safe.

Encrypted connections and hashed passwords
Role-based access: staff only see what they should
Audit trail of important actions
Regular backups

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Integrated with your website

Always-On Hosting

We host and look after the system for you, live 24 hours a day. It connects directly to your funeral parlour website, so new sign-ups flow straight in.

Hosted and monitored by us
Connected to your website
We set it up, load your branding and train your staff
Monthly price by member band, no surprises

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Payment methods setup

We set up how your members pay

Pay@ for retail cash payments and Netcash for deposits are set up for you as part of onboarding, so every payment lands against the right member.

Pay@Retail cash payments

Members pay in cash at retail tills. We set up Pay@ for you and each payment is matched to the member's policy.

NetcashDeposits

We set up Netcash for deposits so premium deposits are tracked against the right member and reconciled.

EFTBank transfers

Members pay by EFT using their own policy reference so every payment is matched.

Debit orderMonthly collections

Collect premiums by debit order and see which collections failed.

CardVisa & Mastercard

Members can pay by card when they prefer it.

Getting started

Live in four steps

Order online

Place your setup order. You get your unique account number and invoice straight away.

Pay by deposit

Pay by direct deposit using your account number as the reference.

We set it all up

We load your branding, import your members and set up Pay@ and Netcash.

Train and go live

We train your staff and your reps, and you go live.

Pricing

Priced by the size of your policy book

One setup fee, then a flat monthly fee for your member band.

0 to 500 members

R750/month

R3500 once-off setup fee
Members, payments, claims and reps
Pay@ and Netcash payment setup
Secure hosting and backups
Training for your staff

501 to 1000 members

R1200/month

R3500 once-off setup fee
Members, payments, claims and reps
Pay@ and Netcash payment setup
Secure hosting and backups
Training for your staff

More than 1000 members? We will quote you. Billing is pro rata for the first month, then monthly on the 1st.

Order setup online

Start your setup today

Place your order and we create your account and your unique account number. Pay by direct deposit using that number as the reference, and we begin your setup.

Instant invoice by email
Pay@ and Netcash set up for you
Your own account number as payment reference

Prefer to see it first?

Request a demo and quote

Tell us about your funeral parlour. We will show you the system and confirm your price.