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Privacy Policy (POPIA)

Last updated: 2026/10/04

VukaWeb, a trading name of BUYCLUB (PTY) LTD, registration number 2025/268225/07 ("VukaWeb", "we", "us"), is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA").

1. Information We Collect

We collect personal information you provide when using our Services, including: your name, contact details, company information, billing address, payment reference details, and content you submit for website generation (business description, branding assets, logos).

2. How We Use Your Information

We use your information to: provide and bill for our Services, register domains on your behalf, set up email and hosting accounts, generate website content using AI tools, and communicate with you about your account.

3. Sharing of Information

We share information with third parties only where necessary to provide our Services, including our domain registrar partner (for domain registration), payment processors (for billing), and email delivery providers (for transactional email). We do not sell your personal information.

4. Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, and disclosure.

5. Data Retention

We retain your personal information for as long as your account is active, and thereafter as required to comply with legal, accounting, or reporting obligations.

6. Your Rights

Under POPIA, you have the right to access, correct, or request deletion of your personal information, and to object to its processing. To exercise these rights, contact us using the details below.

7. Information Officer

Requests and complaints regarding this policy may be directed to our Information Officer at privacy@vukaweb.co.za.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.